- Use the attached LDAP test tool to troubleshoot issues with connectivity
i) Download the file named LDAPTest.zip attached
II) Modify the appropriate lines within the file named ldappropert.txt ; there are three different groups of properties, uncomment the appropriate group for the type of LDAP server and provide the appropriate value.
Run the ldaptest utility; Note that java needs to be installed on the system first.
For windows run "ldaptest.bat ldappropert.txt"
iii) Copy the console output and return the results to us via the ticket along with the ldappropert.txt.