Go Server fails to start after cruise upgrade to go

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6 comments

  • Avatar
    Shilpa Goley

    Hi, 


     What edition and version of Go are you using? 


    You said that you are able to start the server manually.  Is it working fine after the startup, or are you seeing any errors?


    Can you send across the server log, so that we can have a look at it for you?


    Regards


    Shilpa

  • Avatar
    mike morley

    I was able to get things sorted out by doing an unsintall of the cruise server, and a re-install. After that, I was able to start the service using the service account. I was also able to copy/paste the config file over so didn't lose anything...

  • Avatar
    Shilpa Goley

    Glad it worked out for you.


    Thanks for reporting the issue though.

  • Avatar
    Shilpa Goley

    Hi


    Can you send us the server logs so that we can investigate this issue?


    -Shilpa

  • Avatar
    mike morley

    I am sorry - I had a look at my backup and I don't have the logs from the first upgrade attemp: the backup I made only contained the config and db files. 


    The only difference I can find though is that the original server install was in program files\cruise and the new one is in program files\go - I am wondering perhaps if it was to do with permissions settings on the directory...


    The new install is working perfectly..

  • Avatar
    Shilpa Goley

    Thats alright.


    Thanks.

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