Mingle + Cycle Time Analytics FAQ

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6 comments

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    Phil Brown

    When will this feature be made available to onsite customers?

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    Suzie Prince

    Hi Phil

     

    Thanks for your comment.

    We have no immediate plans to add this to the onsite product.

     

    If it is an option for you, we would very much like to migrate you off Mingle Onsite and onto our cloud infrastructure so that you can have access to this feature. This is an easy process and in most cases will not incur any costs. Please read our FAQ if you want to understand more about the offering and about migrating off Mingle Onsite. Alternatively, we would be happy to discuss this with you. Just let us know.

     

    If migrating to our infrastructure is not an option for you please let us know. We will be using feedback and demand from our existing onsite customers to determine the future of the Cycle Time Analytics feature.

     

    Thanks

    - Suzie

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    Phil Brown

    Migrating to your cloud solution is not an option for us.  Aside from the fact that many of the features of the product are not available in the cloud, we have compliance and privacy concerns, not to mention that our experience of Mingle over an internet connection is not positive.

    It is disappointing that this feature is not available to onsite customers.

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    Suzie Prince

    Hi Phil

    Thank you for your feedback. We are sorry to hear that Mingle in the cloud will not be an option for you.

    We have heard your feedback. We will certainly keep this in mind when looking at the future of this feature. 

    Thanks again

    - Suzie 

     

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    Drew Kime

    I don't see the link in our project header. I assume it would have to be added via the "Special:HeaderActions" page, but ours is blank. Do I need to add something, or has this feature not been rolled out to our installation yet?

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    Melissa Doerken

    Hi Drew,

    Thanks for reaching out. Looks like you're on Mingle 13.3, which doesn't include cycle time analytics. We'd have to update your hosted instance to enable the feature for you. Please reach out to our support team (support@thoughtworks.com) if you'd like this upgrade.

     

    Cheers,

    Melissa

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